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Terms of Service

Last Updated: October 11, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Suviko LLC ("Company," "we," "us," or "our") concerning your access to and use of our website https://suvikollc.com and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

Important: Please read these Terms carefully before using our Services.

2. Services Description

Suviko LLC provides IT consulting and services, including but not limited to:

  • Software development and engineering
  • Mobile application development (iOS and Android)
  • Web development and design
  • AI and machine learning solutions
  • Cloud infrastructure and DevOps services
  • IT consulting and strategy
  • Cybersecurity services
  • System integration and maintenance

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.

3. User Eligibility

By using our Services, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into binding contracts
  • You are not prohibited from using our Services under applicable law
  • All information you provide is accurate, current, and complete
  • You will maintain the accuracy of such information

4. User Accounts

4.1 Account Creation

To access certain features of our Services, you may be required to create an account. You agree to provide accurate and complete information during registration and to update such information to keep it accurate and current.

4.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your password is strong and secure

4.3 Account Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

5. Acceptable Use Policy

You agree NOT to use our Services to:

  • Violate any applicable laws, regulations, or third-party rights
  • Transmit viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the Services or servers
  • Engage in any fraudulent, abusive, or illegal activity
  • Impersonate any person or entity
  • Collect or harvest information about other users
  • Use automated systems (bots, scrapers) without authorization
  • Reverse engineer or attempt to extract source code
  • Remove or alter any proprietary notices

6. Intellectual Property Rights

6.1 Our Property

The Services and all content, features, and functionality (including but not limited to software, code, design, text, graphics, logos, and trademarks) are owned by Suviko LLC and are protected by international copyright, trademark, and other intellectual property laws.

6.2 Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal or internal business purposes.

6.3 User Content

You retain ownership of any content you submit to our Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely for the purpose of providing and improving our Services.

7. Service Agreements and Contracts

For professional IT consulting services, separate service agreements or statements of work (SOW) will govern the specific terms of engagement, including:

  • Scope of work and deliverables
  • Timeline and milestones
  • Payment terms and pricing
  • Confidentiality obligations
  • Intellectual property ownership
  • Warranties and support terms

In the event of any conflict between these Terms and a separate service agreement, the service agreement will prevail with respect to that specific engagement.

8. Payment Terms

8.1 Fees and Charges

Fees for our Services will be specified in the applicable service agreement or SOW. All fees are in U.S. dollars unless otherwise stated.

8.2 Payment Methods

We accept the following payment methods:

  • Credit and debit cards
  • Wire transfers
  • ACH payments
  • Other methods as agreed upon

8.3 Late Payments

Payments not received within 30 days of the due date may be subject to a late fee of 1.5% per month (or the maximum rate permitted by law, whichever is less).

8.4 Refund Policy

Refunds are handled on a case-by-case basis and are subject to the terms of your specific service agreement. Contact us at sales@suvikollc.com to discuss refund requests.

9. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship. This obligation survives termination of these Terms.

Confidential information includes, but is not limited to:

  • Business strategies and plans
  • Technical data and source code
  • Customer information
  • Financial information
  • Trade secrets and proprietary processes

10. Warranties and Disclaimers

10.1 Service Warranty

We warrant that our Services will be performed in a professional and workmanlike manner consistent with industry standards. Any specific warranties will be detailed in the applicable service agreement.

10.2 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUVIKO LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the limitation of certain damages, so some or all of these limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless Suviko LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit or transmit through the Services

13. Third-Party Services and Links

Our Services may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We may use third-party services (such as cloud hosting providers, payment processors) to facilitate our Services. Your use of such services is subject to their respective terms and policies.

14. Dispute Resolution

14.1 Informal Resolution

In the event of any dispute, claim, or controversy, we encourage you to contact us first to seek an informal resolution at sales@suvikollc.com.

14.2 Arbitration

Any dispute that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be conducted in Fairfax, Virginia.

14.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and us individually. To the full extent permitted by law, no arbitration or proceeding shall be joined with any other, and there shall be no right or authority for any dispute to be arbitrated on a class-action basis.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Fairfax County, Virginia, and you irrevocably consent to the jurisdiction of such courts.

16. Termination

Either party may terminate these Terms at any time with or without cause. Upon termination:

  • Your right to use the Services will immediately cease
  • We may delete your account and data (subject to legal retention requirements)
  • All provisions that by their nature should survive termination shall survive
  • You remain liable for any fees incurred prior to termination

17. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

18. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms on our website
  • Updating the "Last Updated" date
  • Sending email notification for significant changes

Your continued use of the Services after such modifications constitutes your acceptance of the updated Terms.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms, together with any separate service agreements, constitute the entire agreement between you and Suviko LLC regarding the Services and supersede all prior and contemporaneous agreements, proposals, or representations, whether written or oral.

21. Contact Information

If you have any questions about these Terms, please contact us:

Suviko LLC

13231 Poplar Tree Rd
Fairfax, VA 22033
United States

Email: sales@suvikollc.com

Phone: +1 (571) 598-6941

Website: https://suvikollc.com

22. Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR SERVICES.